You are equipped with a technical understanding of Web Services. You are a
strong believer in the power of Service Oriented Architecture (SOA). Now
you're eager to bring SOA to your enterprise. You want to get maximum benefit
from SOA, so you propose to service-enable the key functions of your
company's enterprise resource planning (ERP) and customer relationship
management (CRM) applications and automate cross-application processes like
order-to-cash.
Quickly, you realize that this means significant change to the organization.
Unfortunately, most human beings and organizations resist change. Your CIO is
doubtful. He doesn't want to spend any resources on anything that isn't
absolutely necessary. He demands 100% proven return on investment. Functional
users are limited... (more)